A Simple Guide to Broadband Provision for Office Moves
Setting up reliable broadband is a crucial step when moving into a new office. A fast, stable internet connection supports your daily operations, communications, and productivity. Here’s how to ensure your new workspace is connected smoothly and efficiently.
Identify the Best ISP for Your Area
Start by researching internet service providers (ISPs) that serve your new location. Factors to consider include connection speed options, reliability, customer service, and pricing. Use online tools and reviews to compare providers and check if fibre-optic broadband is available for the fastest speeds. Choosing the right ISP early sets a solid foundation for your office connectivity.
Obtain Permission from the Landlord
This typically involves passing legal agreements with the landlord and their representatives—commonly referred to as a Wayleave Agreement. A wayleave sets out the permissions and responsibilities for building access, cable routing, and the installation of connectivity equipment (including work within the building communications room).
This stage is often one of the most time-consuming and administrative parts of the broadband provisioning process. It usually requires paper-based submissions, multiple rounds of approval, and coordination between the landlord or managing agent, legal representatives, the ISP, circuit installer, and your internal IT team. Some buildings may also require specific approvals or enforce preferred providers, so clear communication and early engagement are essential to avoid delays.
Schedule an Appointment with Installation Engineers
Cable access from outside patch into the dedicated room in the basement. Once you select your ISP, arrange a convenient date and time for their engineers to visit the office. This appointment typically involves assessing the site, running cables, and preparing the building infrastructure for the broadband circuit.
Install Part 1 – Fibre Termination
ONT - Optical Network Terminator
After the ISP completes their setup, your internal IT team or contractors can install routers, switches, and other network hardware. These devices manage your office’s internal connectivity, ensuring every workstation and device gets reliable access to the internet.
Install Part 2 – Broadband Switches
Testing with Dedicated Network Routers and Switches
Before fully operationalizing the connection, test the broadband circuit thoroughly. Check speeds, stability, and connectivity to all necessary devices. Once confirmed, the ISP or IT team hands over the system, and your office is ready to get online.
At LANIX, leveraging our business expertise and in-depth knowledge, we follow a proven process to deliver your new office broadband on time—ensuring your employees have fast, reliable internet connectivity from day one.
