IT Support
Give solicitors, support staff and practice managers a clear route to help when IT interrupts urgent work.
Explore IT SupportIT built around your industry
IT support for law firms and solicitors
Case deadlines do not wait for IT problems. LANIX helps your practice keep documents accessible, conversations secure and fee earners focused on legal work.
Law firms, solicitors and legal practices
Confidentiality and continuity, without the complexity.
Legal teams need more than a working laptop. They need controlled access to case files, reliable communication and a clear response when something goes wrong. LANIX supports the technology around your practice, from staff accounts and Microsoft 365 to backup and recovery, with a practical approach to confidentiality and business continuity.
LANIX protects access to your casework while keeping your practice moving.
Keep casework accessible
Support the devices and workplace tools your fee earners rely on.
Control confidential information
Match file and account access to the responsibilities of each person.
Prepare for disruption
Agree recovery priorities before an outage becomes a casework problem.
What you can expect
- Less time lost to avoidable IT interruptions during casework.
- Clearer control of joiner, mover and leaver access.
- Better protection for sensitive documents and communications.
- A practical recovery plan for essential practice data.
The right services, for the right reasons
Why these LANIX services fit legal
Start with the work your people need to do. These services address the pressures in your sector; we agree the right combination after understanding your organisation.
Cybersecurity Enhancement
Strengthen account and device protection against threats such as phishing and compromised credentials.
Explore Cybersecurity EnhancementCompliance & Data Protection
Align permissions, retention and data-handling processes with your practice’s confidentiality and data protection needs.
Explore Compliance & Data ProtectionData Backup & Recovery
Set recovery priorities for case files and business records, and test the ability to restore them.
Explore Data Backup & RecoveryMicrosoft 365 & AI Solutions
Improve secure document collaboration and email administration without scattering case information across personal accounts.
Explore Microsoft 365 & AI SolutionsLegal IT support: your questions answered
The questions legal teams ask us most before choosing an IT partner.
It covers the everyday technology your practice runs on: staff accounts, devices, email, document access, security and backup. LANIX gives fee earners and support staff one clear route to help when something interrupts casework.
Yes. We tailor IT support to your users, locations and working arrangements, whether you are a small practice or a growing legal team.
Pricing usually reflects the number of users, your locations and what you want included. LANIX reviews your current setup first, then quotes a clear monthly cost with the scope written down.
Yes. LANIX is based in London and supports law firms UK-wide, handling most issues remotely and arranging on-site attendance where it is genuinely needed.
We review access permissions, account security and device controls, and agree how files should be shared and recovered. Controls are designed around your practice’s actual workflows.
We strengthen sign-in protection, filter risky email and improve device controls, which removes many common openings. Staff awareness matters too, so we tell you plainly where the remaining risk sits.
Yes. We can coordinate with your provider on workplace, connectivity and access issues. Specialist application responsibilities are agreed in the support scope.
No. LANIX supports the technical controls and evidence your practice may need, but compliance depends on your wider policies, people and professional obligations. Your practice remains responsible for meeting them.
We can configure controlled access to workplace tools and documents, protect accounts and devices, and support users remotely. The right setup depends on the systems your practice uses.
We agree in advance which files and systems must come back first, then set up and test recovery against those priorities. That way an outage becomes a planned process rather than a scramble.
Keep your practice focused on casework, not technical problems.
Whether you are switching providers or arranging IT support for the first time, start with a conversation about your people, systems and priorities.
- Talk through what is actually causing you problems day to day.
- Identify which services would make the biggest difference first.
- Outline a practical roadmap and realistic costs, in plain English.
