Essentials
from £12 per user / month
One number reach for small teams moving off old lines.
- Cloud PBX with your existing numbers ported
- Desk, laptop and mobile apps
- Voicemail, call queues and out-of-hours rules
Unified Communications & Voice
One number for your office and mobile staff
A call to your main number rings the desk phone, the laptop and the mobile app at the same time, so whoever is free picks it up, wherever they are. Office staff answer at their desk, mobile staff answer on the business number from their phone, and clients only ever need one number. Live chat and video calling sit in the same app as voice, on one monthly bill with no upfront costs, supported across the UK.
One number, one bill, one system
The old phone lines are being switched off, your team is spread across too many apps, and client calls still get missed. LANIX fixes that. We move businesses in London and across the UK onto one system for calls, chat and meetings — a cloud PBX or Microsoft Teams Phone — so office and mobile staff are reachable on the same business number your clients already know. One number, one bill: landlines, mobiles and calling brought onto a single monthly service with no upfront costs.
LANIX gives you one number that reaches office and mobile staff — without losing a single number you already have.
Your business number travels with your team
Take and make calls on your office number from a laptop, a mobile or a desk phone — at home, on site, or anywhere in the UK.
One app for calls, chat and meetings
No more paying for three tools that do overlapping jobs. Everything happens in one place your team already knows how to use.
Clients always reach the right person
Calls route to the right team, first time, with sensible rules for busy periods, out of hours and holidays — so fewer enquiries slip away.
What changes for your business
Clients reach the right person, first time
Calls land where they should instead of ringing out, sitting in voicemail or bouncing between people.
Your team is reachable wherever they are
Office, home, a client site or anywhere else in the UK — same number, same experience, no personal mobiles involved.
You stop paying for tools nobody uses
One system for calls, chat and meetings replaces the overlapping apps and old lines quietly draining your budget.
Moving office stops being a phone problem
New offices, new starters and team changes become a quick change of settings, not a months-long telecoms project.
You can finally see what is happening
Simple reporting on call volumes, missed calls and response times, so you know where to add people or change cover.
What clients say about their LANIX phone system move
UK businesses use LANIX to replace legacy and ISDN phone systems with Microsoft Teams Phone and cloud calling — keeping their numbers and cutting their monthly costs.
“We kept every number our customers have called for twenty years and moved the lot into Teams. Nobody outside the business noticed a thing.”
N
Neil Cartwright
Managing Director, Cartwright Plant Hire
“Our old ISDN lines and maintenance contract cost more than the entire cloud phone system does now. The bill halved in the first month.”
F
Fiona Delaney
Finance Manager, Brookmere Estates
“Staff take office calls on their laptops and mobiles wherever they are. Nobody has to sit at a desk phone to be reachable any more.”
S
Simon Yates
Operations Manager, Halden Logistics
How LANIX fixes your communications
Work out what you are actually paying for
- We go through your phone bills and contracts and show you what you are paying for and what nobody uses.
- We look at where calls get missed today — busy periods, out of hours, reception, holidays.
- You get a straight recommendation on what to change, what to keep, and what it will cost.
- Keeping your existing phone system? We add agent apps to your current telephony so adoption happens in stages, not overnight.
One number for office and mobile staff — cloud PBX that just works
- A cloud PBX that runs over your internet — no more expensive ISDN or analogue lines.
- Single number reach: a call to your main number finds people at their desk, on the laptop or in the mobile app.
- Mobile staff answer on the business number from the mobile app; reception keeps a desk phone — one number, however they work.
- Live chat combined with voice calling, and video calling alongside voice, all in the same office and mobile apps.
- Unified billing for your landlines and mobiles, paid monthly per user, with no big upfront costs.
Turn Microsoft Teams into your phone system
- Your team makes and takes outside calls straight from Teams — no second app to learn.
- We set up call handling properly — call queues, out-of-hours rules and a menu so callers reach the right department.
- Your existing numbers come across, and we add CRM integration so calls log against the right customer record.
Keep calls and recordings safe and compliant
- Call recording set up properly, with clear rules on who can listen and how long recordings are kept.
- Everything lines up with the security you already have across Microsoft 365.
- Written down in plain English, so your team knows what they can and cannot do.
Look after it once it is live
- We watch call quality and reliability so problems get spotted before your clients notice.
- Call routing, capacity and rules get adjusted as your business grows or changes shape.
- Fully supported by LANIX alongside the rest of your IT — one number to call, wherever you are in the UK.
Where UC & Voice fits into the bigger picture
Your phone system rarely changes on its own. Businesses in London and across the UK usually sort it out alongside their wider Microsoft 365 setup, the AI tools running on the same data, or an office move where the numbers have to come too.
Microsoft 365 & AI Solutions
The strategic umbrella: tenant management, security, collaboration and AI adoption across your whole Microsoft 365 estate.
Microsoft Copilot Agents & Copilot Studio
Role‑based Copilot agents and Copilot Studio builds that turn your Microsoft 365 data into everyday productivity.
Microsoft Copilot Training Built Around Your Business
Practical Copilot training shaped around your team’s everyday tasks, with plain-English examples and clear ground rules for safer AI use.
IT Relocation & Office Moves
Planned office moves and site build-outs — comms rooms, cabling, hardware, phones and users relocated with minimal downtime.
What a unified phone system costs per month
Every plan is paid monthly per user, with no big upfront purchase. Your numbers port across, compatible handsets are kept, and setup, support and unified billing are included in the quote you see before you commit.
Business
from £18 per user / month
Voice, live chat and video calling in one system.
- Everything in Essentials
- Live chat combined with voice calling
- Video calling alongside voice, plus CRM integration
Teams Phone
from £10 per user / month
Calling added to the Microsoft 365 you already pay for.
- Outside calls straight from Teams
- Auto attendant and call queues configured
- Unified billing for landlines and mobiles
Prices are indicative starting points excluding VAT. Your final monthly cost depends on users, call bundles, handsets and contract length, and is confirmed in writing before you sign.
Book a 15-minute demo and get your quoteFAQs
Yes, that is single number reach. A call to your main number rings the desk phone, the laptop and the mobile app together, so it finds people wherever they are. There is no manual call forwarding, staff keep their personal mobile number private, and clients only ever need to know one number for your business.
Yes. A cloud phone system is charged per user per month, with indicative plans starting from around £10 to £18 per user. There is no large upfront purchase, your existing numbers port across, and you keep any compatible handsets. You get a fixed monthly figure, including any one-off setup, before you commit.
Yes. Live chat, voice calls and presence sit in the same desk and mobile app, so a chat can turn into a call in one click and your team stops switching between separate tools. Chat history and call history stay together against the same contact.
Yes. Video meetings run on the same system as your phone calls, so you can escalate a voice call to video, share a screen, or invite an outside caller without sending a separate meeting link from another platform.
Often, yes. Where your current telephony still has life in it, we can connect agent apps to it so staff get mobile and desktop calling straight away, then move the rest across in stages. Adoption happens at your pace, and nothing is ripped out until the new setup is proven.
You keep them. In almost every case we port your existing numbers across to the new provider, so clients carry on calling the number they already have. Porting is planned in advance and timed so there is no gap in service, and we check your current contract end dates first so you avoid exit fees where possible.
The traditional UK phone network is being retired, which means ISDN and analogue business lines are being withdrawn. If your phone system, alarm line, lift line or card machine still runs over an old line, it needs to move to an internet-based service. We identify everything that depends on those lines and move it across before it becomes urgent.
Call quality depends on your connection, so we check it first. We test your existing broadband, prioritise voice traffic on your network so calls are not fighting with downloads and video, and where the line genuinely is not good enough we recommend a better connection before go-live.
A straightforward move for a small team is typically a couple of weeks, most of which is waiting on number porting rather than technical work. Larger sites or complex call routing take longer to design and test. The switch itself normally happens overnight or at a weekend so your working day is unaffected.
Usually yes. Most cloud and Teams-based systems integrate with common CRM and service desk tools, so calls are logged against the right customer record and your team can see who is calling before they answer. We check what your specific tools support during the design stage.
Book a 15-minute unified communications demo
Use the contact form to schedule a meeting with the LANIX team in London. In this session, we will:
- Review how your staff and clients currently communicate.
- Identify quick wins and longer‑term opportunities for unified communications and voice.
- Outline a tailored project, including migration steps and indicative timelines.
We value your privacy
We use strictly necessary cookies to run this site, and optional analytics, marketing and preference cookies only if you allow them. Nothing optional loads until you choose. Read our Privacy Policy.