IT Support
Reduce pressure on small teams with practical assistance and maintenance tailored to your support needs.
Explore IT SupportIT built around your industry
IT support for charities and not-for-profit organisations
Your budget should serve your mission, not repeated IT problems. LANIX helps staff and volunteers work securely with practical support and clearer technology costs.
Charities, community organisations and not-for-profit teams
Less pressure on your team. More focus on your mission.
Lean teams still need to protect sensitive information, support volunteers and work across different locations. LANIX makes everyday IT easier to manage, with straightforward assistance, proactive care and practical guidance. We prioritise improvements around your resources and the work your organisation needs to deliver, without unnecessary complexity.
LANIX helps your people work securely without stretching your team further.
Ease the support burden
Give staff help without making a busy colleague the unofficial IT team.
Protect the people behind the data
Control access to donor, beneficiary, staff and volunteer information.
Spend where it matters
Prioritise licences, devices and improvements against your actual needs.
What you can expect
- Less staff time spent troubleshooting everyday technology.
- Safer account access for changing volunteer and staff teams.
- More reliable collaboration across remote and office locations.
- Clearer priorities for a limited IT budget.
The right services, for the right reasons
Why these LANIX services fit charities & not-for-profit
Start with the work your people need to do. These services address the pressures in your sector; we agree the right combination after understanding your organisation.
Microsoft 365 & AI Solutions
Organise collaboration, review licences and help staff and volunteers access the tools appropriate to their roles.
Explore Microsoft 365 & AI SolutionsCybersecurity Enhancement
Strengthen account and device protection where limited resources make security harder to manage internally.
Explore Cybersecurity EnhancementData Backup & Recovery
Protect important operational and fundraising information with recovery arrangements that are understood and tested.
Explore Data Backup & RecoveryIT Audit
Get a joined-up view of performance, security and budget value so scarce resources go towards the most useful improvements.
Explore IT AuditCharities & Not-for-Profit IT support: your questions answered
The questions charities & not-for-profit teams ask us most before choosing an IT partner.
It covers the everyday technology your staff and volunteers use: accounts, devices, email, collaboration tools, security and backup. LANIX provides the helpdesk and maintenance so a busy colleague is not left running IT on the side.
Yes. LANIX supports charities and not-for-profit organisations of different sizes. We discuss your staff, volunteers, locations and resources before recommending support.
Cost usually depends on how many people you support, your locations and the scope you need. LANIX reviews your setup and quotes a clear figure so it can sit predictably in your budget.
Yes. LANIX is London-based and supports charities, community organisations and not-for-profit teams UK-wide, with remote support day to day and on-site help where it is needed.
Yes. Our support can reduce the burden on staff who currently handle IT alongside their main role. We agree a clear contact route and support responsibilities.
We help set appropriate access for staff and volunteers and establish a process for removing it when roles change. Shared information should be limited to what each person needs.
We can review your current licences and usage and help you investigate available nonprofit options. Eligibility, pricing and any discounts are determined by the provider and are not guaranteed.
We control who can reach sensitive records, strengthen sign-in security and make sure important data can be recovered. Controls are kept simple enough for a small team to live with.
Yes. We prioritise practical account, device and collaboration improvements around your working arrangements and resources. Support scope and project costs are agreed with you.
An IT audit gives you a joined-up view of performance, security and value for money, so you can see what matters most. LANIX then helps you sequence improvements rather than fixing everything at once.
Let your people focus on the work that makes a difference.
Whether you are switching providers or arranging IT support for the first time, start with a conversation about your people, systems and priorities.
- Talk through what is actually causing you problems day to day.
- Identify which services would make the biggest difference first.
- Outline a practical roadmap and realistic costs, in plain English.
