IT Support
A responsive helpdesk and proactive maintenance reduce the time fee earners and back-office staff spend troubleshooting.
Explore IT SupportIT built around your industry
IT support for professional services firms
When a slow laptop or missing document eats into billable time, your clients feel it too. LANIX keeps your people productive and your client information protected — in the office, at home and on the move.
Accountancy, finance, advisory firms, consultancies and agencies
More time on clients. Less time chasing IT.
Consultancies, agencies, accountancy practices and finance and advisory firms depend on accurate information and dependable communication. We look after the users, devices and workplace tools behind that work, so deadlines do not become a daily battle with technology. London-based and supporting businesses across the UK, LANIX gives you practical support in plain English.
LANIX keeps your client-facing teams connected, secure and ready to work.
Protect client trust
Control who can open, share and change confidential documents.
Make hybrid work practical
Give colleagues consistent access to files, meetings and support.
Keep costs understandable
Review licences, devices and support needs as your team changes.
What you can expect
- Fewer interruptions during client work and reporting deadlines.
- Clearer ownership of accounts, devices and IT issues.
- More consistent collaboration across offices and remote teams.
- A support arrangement that can grow with your firm.
The right services, for the right reasons
Why these LANIX services fit professional services
Start with the work your people need to do. These services address the pressures in your sector; we agree the right combination after understanding your organisation.
Microsoft 365 & AI Solutions
Organise Teams and SharePoint around clients and projects, review licences and improve document access.
Explore Microsoft 365 & AI SolutionsCompliance & Data Protection
Review permissions, retention and data-handling controls around financial records and confidential client information.
Explore Compliance & Data ProtectionData Backup & Recovery
Plan and test recovery for the business data that reporting, payroll and client delivery depend on.
Explore Data Backup & RecoveryMicrosoft Copilot Agents & Copilot Studio
Help leadership, finance and people teams draft and summarise routine work, with permissions and human review built into adoption.
Explore Microsoft Copilot Agents & Copilot StudioProfessional Services IT support: your questions answered
The questions professional services teams ask us most before choosing an IT partner.
It is the day-to-day care of the accounts, devices, email and workplace tools your fee earners and back-office staff use. LANIX handles the helpdesk, security and maintenance so client work is not held up by technology.
Yes. LANIX supports professional services teams including accountancy practices, finance and advisory businesses, consultancies and agencies. We agree the systems, users and support scope with you before onboarding.
Cost usually depends on how many people you have, how many locations, and what you want covered. LANIX quotes after a short review of your setup, so you get a clear monthly figure rather than an estimate that changes later.
Yes. LANIX is London-based and supports professional services firms across the UK, with remote support for everyday issues and on-site visits arranged where they are needed.
We support the underlying workplace IT and work with your software provider where needed. We confirm responsibilities and vendor support arrangements rather than assuming every specialist application is included.
Teams and SharePoint can give colleagues a clearer place to collaborate, share files and find current documents. LANIX reviews permissions and working practices so convenience does not mean uncontrolled access to client information.
We tighten who can open, share and change client documents, strengthen sign-in security and make sure important data can be recovered. Controls are shaped around how your teams actually work, not applied blindly.
We can improve technical controls, access management, retention and recovery arrangements. Your firm remains responsible for its regulatory obligations; IT work is not a guarantee of compliance or a substitute for professional advice.
Yes. We set up consistent access to files, meetings and support whether someone is in the office, at home or at a client site, and we help users directly wherever they are working.
That needs a permissions and data review first. LANIX helps identify suitable tasks and access boundaries, with staff checking outputs before they are used in client work or financial decisions.
Let your team focus on the client, not the IT problem.
Whether you are switching providers or arranging IT support for the first time, start with a conversation about your people, systems and priorities.
- Talk through what is actually causing you problems day to day.
- Identify which services would make the biggest difference first.
- Outline a practical roadmap and realistic costs, in plain English.
